Add unsubscribe steps in FAQ
There's a old thread from 2015 and the response mentions there's an unsubscribe link in emails. I do not see the unsubscribe blurb in the emails I have received since May 2023. If going through the "opt-out" process is the new method, the wording is confusing as there is no mention of being removed from breach notifications. "Opting-out provides various mechanisms to ensure your email address is no longer publicly searchable. After verifying control of the address, you'll be given 3 different options that put you in control of how your visibility should be removed from both existing data breaches and ones that impact you in the future. "
How does someone remove an email address from notifications?
This is already in place:
- Notification emails sent to individuals have the following text: "If you don't want to receive any future breach notifications, just click here to unsubscribe"
- Notification emails sent to domain monitors have the following text: "You can see which of the accounts you're monitoring were compromised and manage your domains via the domain search dashboard. You can also unsubscribe domains from future notifications via the dashboard."
Opting-out is a different mechanism unrelated to services you've consciously subscribed to and is explained as follows: "Opting-out provides various mechanisms to ensure your email address is no longer publicly searchable."
Daniel Gagnon commented
Is it possible that recent emails are not getting the unsubscribe section included? Below is content I have received from several emails since May. This is missing what is mentioned from Bullet #1.
Spam list: Read more about spam lists
You can see which of the accounts you're monitoring were compromised and manage your domains via the domain search dashboard. You can also unsubscribe domains from future notifications via the dashboard.
Go to domain search dashboard
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